Privacy Policy

Effective Date: November 15, 2024

STEPS2RTD ("we," "our," or "us") is committed to protecting the privacy and confidentiality of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with applicable laws, including the California Consumer Privacy Act (CCPA).

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, address, phone number, email address, and driver’s license number.

• Health Information: Drug and alcohol test results, treatment plans, and other relevant health data.

• Employment Information: CDL details, employer information, and work history.

• Financial Information: Payment information, including billing details and insurance data.

• Technical Information: IP addresses, browser types, and usage patterns on our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide drug and alcohol treatment services tailored to your needs.

• To assist CDL holders in meeting compliance requirements and returning safely to work.

• To communicate with you regarding appointments, progress, and updates.

• To comply with legal and regulatory obligations.

• To improve our services and ensure a personalized experience.

3. How We Share Your Information

We may share your information with:

• Authorized Personnel: Our staff members directly involved in your treatment.

• Third-Party Service Providers: Partners who assist with billing, testing, or compliance reporting, bound by confidentiality agreements.

• Employers and Regulatory Agencies: With your consent or as required by law to fulfill return-to-duty protocols.

• Legal Authorities: When required to comply with applicable laws, court orders, or government regulations.

4. Your Privacy Rights

As a California resident, you have specific rights under the CCPA:

• Access and Portability: Request a copy of the personal information we have collected about you.

• Correction: Request updates to inaccurate or incomplete information.

• Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.

• Opt-Out: Limit the sharing or sale of your personal information (note: STEPS2RTD does not sell personal information).

To exercise your rights, please contact us using the information below.

5. How We Protect Your Information

We implement appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

6. Retention of Information

We retain your information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website with the effective date.

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

• Phone: [Insert Phone Number]

• Email: moreinfo@steps2rtd.com

• Address: [Insert Address]

By using our services, you agree to the terms outlined in this Privacy Policy. Thank you for trusting STEPS2RTD on your journey to recovery.